USR9002 SureConnect ADSL USB/Ethernet Modem

9003

FAQs for USB Mode
  • My computer did not recognize the modem
  • The drivers are installed, the power LED is ON, the phone line is connected, but the data light is off or keeps flashing
  • Configuring the TCP/IP Settings
  • Uninstalling the Modem
  • FAQs for Ethernet Mode
  • I can't connect to the Internet
  • I don't remember my password
  • System Qualification
  • Uninstalling the Modem

  • Manuals and other Documents

    USR9002 Installation (USB Driver and SureConnect Utility)
    Windows 98, Me, 2000, and XP USB Drivers

    Note: In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    This zip file contains the USB drivers for the USR9002 SureConnect ADSL USB/Ethernet Modem. Follow these steps to install the drivers:
    1. Download the 9002-install.zip file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. Double-click the autoswitch.exe file extracted in the temporary directory and follow the on-screen prompts.
    9002-install.zip13.8 MB 01-29-03
    Firmware version for Ethernet
    Note: This firmware upgrade can be done having only the modem connected to your computer through the Ethernet cable (no USB cable).

    1. Download the USR9002.img file to a temporary location on your computerís hard disk drive such as C:\temp.
    2. From the USRobotics SureConnect ADSL Utility Upgrade screen, click the Browse button to locate the downloaded upgrade.
    3. Select the upgrade and click Begin.
    Note: Do not disrupt this process as it may cause serious modem malfunction.
    USR9002.img995 KB12-13-02
    Drivers for Macintosh 8.6-9.x
    Annex A (POTS)

    This file only works on Macintosh operating systems 8.6-9.x. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download. For more information, refer to the User Guide located at the top of this page.

    USRxx9002_(POTS).hqx2.43 MB01-10-03
    Drivers for Macintosh 10.1 and higher
    Annex A (POTS)

    This file only works on Macintosh operating systems 10.1 and higher. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download. For more information, refer to the User Guide located at the top of this page.

    USRxx9002_(POTS)_10x.hqx2.08 MB01-14-03
    Drivers for Linux Users

    Note: This file only works on Linux operating systems. In order to prevent your browser from trying to open these files, right-click the file and select Save Target As... to download.

    Follow the directions below to install the drivers:

    1. Unzip the tarball file.
    2. Refer to the User Manual located at the top of this page for more information.
    Linux_9002.tgz762 KB01-14-03

    Warranty Registration Activate your USRobotics product warranty online.